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Service standards that we stand behind.
At National Leasing we’re committed to providing you with the highest service standards of any lease provider in Canada, and back that commitment with a $50 guarantee for our lease applications. But don't count your money yet - we’re awesome at keeping our promises.
$50 quick credit response guarantee.
National Leasing will pay you $50* if we fail to provide you with a response to your credit application according to the following schedule:
| Lease Amount | Time Response |
|---|---|
| $2,500 - $50,000 | 4 regular business hours |
| $50,000 - $100,000 | 8 regular business hours |
| Over $100,000 | 16 regular business hours |
Please Note: Our customer service hours are 7:30 AM to 6:00 PM CST Monday through Friday.
* Contact Customer Service to claim your $50 credit.
2 hour response for general inquiries.
We will get back to you within two regular business hours for all inquiries regarding quotes, lease structures or general application assistance.
4 hour response for customer service.
For all buyouts and updates to accounts we’ll get back to you within four business hours.
Next day funding turnaround.
Once credit application is approved, lease documentation finalized and equipment is delivered, we'll get payment to your equipment supplier by the end of the next business day.